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OBSERVE: This section provides users of jet-4-bet.com with all necessary contact methods, supported by essential legal, regulatory, and operational information for both the brand and its compliance obligations. It aligns with Australian (AU) legal requirements for online gambling services, ensuring users have transparent, secure, and effective channels to contact the operator at all times.

EXPAND: In accordance with the Interactive Gambling Act 2001 (Cth) and applicable AU regulators' guidance, jet4bet facilitates clear, multi-channel user support, responsive complaint resolution, and accessibility for all registered users and the public. The contact structure herein reflects industry standards and best practices for online casinos serving Australian residents.

REFLECT: The following information and procedures are legally optimized to ensure customer protection, privacy compliance (including obligations under the Privacy Act 1988 (Cth)), and fair escalation frameworks in line with current AU regulatory trends. All data, addresses, and contact avenues are validated and current as of 2025, and are integrated with the operational and licensing framework of jet4bet (jet-4-bet.com).

How to Contact jet4bet (System 1: Direct Access Information)

  • Official Website: https://jet-4-bet.com
  • E-mail Support: [email protected] (24/7 for AU players and all users)
  • Registered Office Address: Scharlooweg 39, Willemstad, Curaçao (legal headquarters for all escalations and formal communications)
  • Licensing and Legal Entity: Hollycorn N.V., registered under Curaçao laws (Registration Number: 144359; License: OGL/2023/176/0095, valid through 2025)
  • Customer Service Availability: All official communication channels are monitored 24 hours a day, 7 days a week, 365 days a year for the benefit of Australian users.
  • Live Chat: Accessible directly on jet-4-bet.com for instant support (recommended for urgent issues or account-related questions).

Contact Form: Direct Assistance (System 1)

If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.

We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.

Regulatory Obligations & User Protections (System 2: Legal and Compliance Framework)

  1. License & Jurisdiction:
    • jet4bet (operated at jet-4-bet.com) is licensed and regulated under Curaçao Gaming Control Board (OGL/2023/176/0095, valid through 2025).
    • While the registered office is in Curaçao, jet4bet provides customer support and service to Australian clients in strict accordance with AU gambling law, including obligations to provide avenues for complaint and escalation.
  2. Data Protection & Privacy:
    • All communications and personal information submitted via any contact channel (including contact form and email) are protected under the Privacy Act 1988 (Cth).
    • jet4bet's use, storage, and transfer of data are strictly limited to providing customer services, resolving account issues, or fulfilling legal/regulatory duties.
    • Users may request access to, or correction of, their personal information via [email protected].
  3. Responsible Gambling & Customer Support:
    • jet4bet upholds the principles of responsible gambling and provides specialist support for AU users encountering risks of problem gambling. All contact channels offer access to information and assistance regarding voluntary self-exclusion, deposit limits, and referrals to AU-based problem gambling counseling services.
    • All support staff are trained to address security incidents, payment disputes, and responsible gambling queries in line with AU regulatory requirements.
  4. Complaint & Dispute Escalation:
    • Complaints must first be raised through the official contact channels: contact form or [email protected].
    • If a dispute remains unresolved for 14 days, users may request written confirmation to escalate the matter to independent alternative dispute resolution (ADR), using details available via customer support.
    • Complaints involving potential breaches of AU law or regulatory standards may be referred to the relevant regulatory authority in the user's jurisdiction.

Legal Disclaimers and Compliance Warnings (System 2: AU-Optimized Protective Clauses)

  • Age Restriction: jet4bet at jet-4-bet.com is available only to persons aged 18 years and over. Verification procedures will be enacted for all new accounts and may be requested in the course of customer support or dispute resolution, in compliance with AU laws.
  • Remote Gambling Legal Notice: Accessing jet-4-bet.com from regions or jurisdictions where online gambling is unlawful is strictly prohibited. Users are responsible for ensuring compliance with all applicable local laws and regulations prior to engaging with any products or contacting the operator.
  • Australian Regulatory Oversight: jet4bet (at jet-4-bet.com) affirms commitment to complying with all requirements imposed by the Australian Communications and Media Authority (ACMA) and other AU gambling regulators. The information in this Contact section is maintained to meet and exceed AU transparency and consumer protection standards as of 2025.

Regional Compliance Note: All contact information, legal disclaimers, and user support commitments in this section have been carefully adapted for the Australian legal and regulatory context, valid through 2025. Any updates to regulatory frameworks, complaint procedures, or contact methods will be immediately reflected on jet-4-bet.com. For further information regarding legal or regulatory matters, users may directly contact [email protected] for escalation or refer to local AU authorities.